AI Receptionist for heat pump installation
The heat pump enquiry you miss today funds your competitor's tomorrow.
The problem
Government grants. Rising energy bills. Heat pumps are having a moment. Homeowners are researching, calling, comparing. The first installer to call back wins the job. Are you always first?
What Ava does
Ava answers every heat pump enquiry, explains the BUS grant eligibility criteria in plain English, asks about property insulation and current heating system, and books an assessment — making you the first and most professional installer the caller speaks to.
A heat pump installation is £8,000–£15,000 before grant. One job a month = £96,000–£180,000 annual revenue. Don't miss the enquiry.
Hear it in action
This is what your callers hear.
- Hi, EcoHeat UK — how can I help?
- I'm interested in getting a heat pump. I heard there's a grant?
- Yes — the Boiler Upgrade Scheme currently offers £7,500 off an air source heat pump. Most detached and semi-detached homes qualify. Can I ask what type of property you have?
- It's a three-bed semi, built in the 90s.
- That sounds very promising. I'd like to book a free home assessment for you — it takes about an hour and we'll confirm your eligibility and give you an exact quote. Is next week workable?
Common questions
Everything you’re wondering.
Can Ava explain the Boiler Upgrade Scheme (BUS) grant to callers?
Yes. Ava is trained with up-to-date grant information and can explain the £7,500 ASHP grant in plain terms, helping callers understand their eligibility before the survey.
What qualifying questions does Ava ask heat pump enquirers?
Property type and age, current heating system, EPC rating if known, insulation levels, and whether they've had a heat loss survey. This preps your engineers for the assessment.
Can Ava handle calls from callers who don't know the difference between ASHP and GSHP?
Yes. Ava explains both systems in plain English and guides callers toward the right option based on their property and garden size.
How does Ava handle callers who just want a ballpark price?
Ava explains that accurate pricing requires a free home assessment, then books one on the spot — converting a price-shopping caller into a booked survey.
Pricing
Ava pays for herself on call one.
A heat pump installation is £8,000–£15,000 before grant. One job a month = £96,000–£180,000 annual revenue. Don't miss the enquiry. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real heat pump installs (ashp / gshp) call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →