AI Receptionist for family law solicitors
Family law callers are in crisis. Be the first voice of calm they hear.
The problem
Someone calls at 8:30am. They've just told their partner they want a divorce. They're shaking. They need a solicitor — someone who sounds calm, trustworthy, and available. If they reach voicemail, most won't call back. They'll call someone else.
What Ava does
Ava answers with empathy and professionalism, captures the nature of the matter (divorce, children arrangements, financial settlement, injunction), and books the initial consultation — giving distressed callers a clear next step in an overwhelming moment.
A contested divorce matter: £5,000–£30,000+ in fees. A financial remedy case: £8,000–£50,000. First-contact quality determines whether you get the instruction.
Hear it in action
This is what your callers hear.
- Good morning, Fairway Family Law — how can I help you today?
- Hi — I need to speak to a family solicitor. I'm thinking of separating from my husband.
- I'm glad you called. This is a big step and you deserve proper advice. Can I ask whether there are children involved, or is this mainly about the separation and finances?
- Both — we have two kids and a house.
- Understood. I'm going to book you a confidential initial consultation with one of our family solicitors — it's 45 minutes and gives you a clear picture of your options. When suits you best?
Common questions
Everything you’re wondering.
Can Ava handle sensitive calls about domestic abuse and injunctions?
Yes. Ava is trained to handle urgent matters — non-molestation orders, occupation orders, emergency applications — with appropriate sensitivity and urgency, escalating immediately to your duty solicitor.
Can Ava handle calls about children arrangements and custody?
Yes. Ava captures the nature of the children matter, whether there are existing court orders, and urgency — routing to your family team with a brief before the callback.
How does Ava handle callers who are distressed or crying?
Ava is trained to slow down, acknowledge the caller's situation, and provide calm, clear next steps — never rushing the caller or making them feel like a transaction.
Can Ava handle Legal Aid enquiries?
Yes. Ava can capture details relevant to Legal Aid eligibility — income, assets, nature of the matter — and route to your Legal Aid team, or explain your private client rate structure for ineligible callers.
Pricing
Ava pays for herself on call one.
A contested divorce matter: £5,000–£30,000+ in fees. A financial remedy case: £8,000–£50,000. First-contact quality determines whether you get the instruction. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real family & divorce law call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →