AI Receptionist for criminal defence solicitors
Criminal defence calls are urgent. Be the solicitor who answers.
The problem
Someone has been arrested and released under investigation. They need a solicitor. Their family is calling every number they can find. The first criminal defence firm to answer — and sound like they know what they're doing — gets the instruction.
What Ava does
Ava answers criminal defence calls 24/7, captures the nature of the allegation, the police station attended, whether there's a bail date or interview pending, and connects immediately to your duty solicitor — because criminal cases don't wait for business hours.
A Crown Court criminal defence case: £15,000–£100,000+. A magistrates matter: £2,000–£8,000. First-contact in criminal matters often determines client loyalty for life.
Hear it in action
This is what your callers hear.
- Hello, Crown Criminal Defence — duty line. How can I help?
- My son's been released from the police station. They've told him he's under investigation for fraud. We need a solicitor.
- I understand — let me get him the right support. Can I ask whether he has a bail date or any conditions set, and which police station he was at?
- Brixton, and he has to answer bail in three weeks.
- Three weeks gives us good time to prepare. I'm connecting you to our duty solicitor now — please hold just a moment.
Common questions
Everything you’re wondering.
Can Ava handle police station representation requests?
Yes. Ava captures the police station, custody reference, allegation type, and urgency — immediately connecting to your duty solicitor for deployment. No client is left unrepresented due to a missed call.
Does Ava handle voluntary interview (PACE) requests?
Yes. Ava captures the allegation, interview date, and whether the client has received a written request — booking the pre-interview conference and ensuring your team is briefed.
Can Ava handle out-of-hours calls for clients on police bail?
Yes. Ava is 24/7. Clients calling at 11pm about a bail condition breach or upcoming interview get an immediate response and connection to your on-call solicitor.
What about calls about serious allegations (fraud, sexual offences, drugs)?
Ava captures the allegation category with appropriate sensitivity, ensures the caller knows legal professional privilege applies, and routes to your specialist team.
Pricing
Ava pays for herself on call one.
A Crown Court criminal defence case: £15,000–£100,000+. A magistrates matter: £2,000–£8,000. First-contact in criminal matters often determines client loyalty for life. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real criminal defence call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →