AI Receptionist for IT and technical recruitment agencies
A contract IT brief shared with the first consultant to answer is the one that gets filled.
Ava is the AI receptionist for IT and technical recruitment agencies that answers every contract briefing call, captures tech stack and urgency, and routes to your consultant before the CTO briefs a competitor.
Each missed IT contract brief costs £5,200–£10,400 in placement fee per six-month engagement. CTOs brief urgently and shortlist quickly — there is no second opportunity once the brief is live with another agency.
The short answer
- £5,200–£10,400 in placement fee per six-month contract — CTOs brief urgently and shortlist quickly, leaving no window for a delayed response.
- Tech stack, day rate, IR35 status and start date captured at the first call so the consultant shortlists without a discovery conversation.
- 24/7 cover captures the CTO briefing before a board meeting or the developer contractor calling outside office hours.
- Contractor and client calls distinguished and routed separately so technical resourcers and delivery consultants work in parallel.
- 48-hour go-live gets Ava trained on your technical specialisms and IR35 capture requirements before the next urgent brief.
The problem
A CTO calls to brief an urgent contract developer role. They need someone in two weeks and have a specific stack. You are in a client meeting. The call rings out. They brief the next tech recruiter in their contacts and that firm shortlists first.
What Ava does
Ava answers every IT and technical recruitment call, captures the role type, technology stack, contract or permanent status, urgency, and day rate or salary, and routes the brief to the correct technical consultant for same-day follow-up.
A contract IT placement at £500/day generates £40–£80 in daily gross margin. A six-month contract is worth £5,200–£10,400 in placement fee. Miss the brief and the contractor starts at a competitor's client.
How does Ava handle an IT contract briefing call?
Ava answers, captures the role title, technology stack, contract or permanent status, IR35 position, day rate or salary, start date, and location, then routes to the correct technical consultant via SMS for same-day response. The full brief is in your CRM before the consultant calls back.
CTOs and engineering managers briefing urgent contract roles are comparing agencies simultaneously. The firm whose consultant calls back first with a credible shortlist wins the brief. Ava captures the complete brief so the consultant can shortlist from their pool before making the callback, rather than calling back to establish the basics.
The technical detail matters for correct routing. A React and Node brief goes to a different consultant than a Python data engineering brief or a .NET legacy modernisation project. Ava captures the stack and routes correctly, so the right specialist responds rather than a generalist who asks the same questions the caller just answered.
Every IT brief writes into Bullhorn or your CRM with stack, rate, IR35 status and urgency so the technical consultant arrives at the callback already shortlisted and ready to discuss specific candidates.
Why do IT briefs go to the first agency that responds substantively?
IT hiring managers are under board pressure to fill roles quickly. They brief two or three specialist agencies and move to the one that responds first with relevant candidates. A callback that arrives four hours after the brief is too late if a competitor has already presented candidates.
Contract IT roles move quickly. A senior developer at £550 a day who is available in two weeks has multiple agency conversations happening simultaneously. The agency that shortlists first and presents them first wins the placement. Speed of brief capture determines speed of shortlist, which determines who fills the role.
The IR35 landscape has created additional complexity that clients appreciate being navigated correctly. A firm that captures the IR35 position accurately at the briefing call and routes to a consultant who understands the implications signals commercial and compliance awareness that builds client confidence.
Ava removes the briefing delay that costs IT agencies placements. Every brief is captured immediately, routed correctly, and in the consultant's hands before the competitor has even received the call.
£5,200–£10,400
Typical gross margin on a 6-month contract IT placement
Figures already used in this page; UK IT recruitment industry estimate
Same day
How quickly IT hiring managers expect an initial shortlist from an agency they brief
UK IT recruitment industry observation
2–3 agencies
Number a CTO typically briefs simultaneously — the first substantive response wins
UK IT recruitment industry observation
The difference
Voicemail takes a message. Ava books the appointment.
What callers ring about
Every it & technical recruitment call, handled.
- Urgent contract developer briefings
- Permanent IT role vacancy calls
- IR35 and outside-IR35 contract enquiries
- Technical team scaling enquiries
Hear it in action
This is what your callers hear.
- Good morning, TechForce Recruitment — how can I help?
- I need to brief an urgent contract role. We're looking for a senior React and Node developer, outside IR35, day rate around £550. They need to start in two weeks.
- That's something we can move quickly on. Can I take the company name and confirm whether this is fully remote, hybrid, or on-site?
- It's DataStream Analytics. Hybrid, two days a week in London.
- I'll have the React and Node specialist call you today with an initial shortlist. Can I take your direct number and the best time to reach you?
Before you choose
What to look for in an AI receptionist for it & technical recruitment.
Technology stack capture
Routing the wrong consultant wastes a day. Confirm the system captures specific technologies and frameworks, not just 'developer role'.
IR35 position capture
IR35 status affects engagement type, rate, and candidate pool. Confirm the system captures inside/outside position and engagement preference at the briefing call.
Same-day routing with SMS alert
IT briefs require same-day response. Confirm the system alerts the technical consultant via SMS immediately so they can shortlist before calling back.
Contractor and client separation
Contractor availability calls must not clog the client briefing line. Confirm the system routes them to the technical resourcer team separately.
Common questions
Everything you’re wondering.
Can Ava capture a technical contract brief including the technology stack?
Yes. Ava asks for the technology stack, frameworks, and any specific experience requirements, captures them accurately, and routes the brief to the correct technical consultant for same-day response.
What information does Ava capture from an IT recruitment brief?
Role title and level, technology stack and specific tools, contract or permanent status, inside or outside IR35, day rate or salary budget, start date, contract length, location and remote working policy, and urgency.
Can Ava handle IR35 and off-payroll working enquiries?
Ava captures whether the role is inside or outside IR35 and the client's preference for engagement type (PSC or umbrella), then routes to your compliance consultant. She does not advise on IR35 status determination.
Can Ava handle calls from contractors looking for roles?
Yes. Ava distinguishes contractor calls from client briefing calls, captures the contractor's skills, rate expectations and availability, and routes to your technical resourcer.
Does Ava give guidance on market rates or candidate availability?
No. Ava captures the brief and routes to your technical consultant, who advises on market rates and available contractor pools. Rate guidance is a consultant-level conversation.
How quickly can Ava go live for our IT recruitment agency?
Typically within 48 hours. We train her on your technical specialisms, consultant routing, and IR35 capture requirements before she goes live.
Does Ava integrate with IT recruitment CRM software?
Yes. Ava integrates with Bullhorn, Vincere and JobAdder, writing the technical brief with stack, rate, IR35 status and urgency so the consultant responds from a complete picture.
Can Ava handle calls about technical team builds or multi-role scaling projects?
Yes. Ava captures the project scope, roles needed, technologies, and timeline, then routes to your team build specialist as a larger commercial opportunity.
Pricing
Ava pays for herself on call one.
A contract IT placement at £500/day generates £40–£80 in daily gross margin. A six-month contract is worth £5,200–£10,400 in placement fee. Miss the brief and the contractor starts at a competitor's client. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
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