AI Receptionist for Boarding Kennels
Kennel bookings handled while you're caring for the current guests.
Ava books kennel stays and confirms availability while you're caring for the current guests — peak season fills without missed calls.
A two-week summer stay runs £300–£600. Missing peak-season calls means unfilled capacity at exactly the highest-value time.
The short answer
- Peak season (Christmas, school holidays, summer) represents 40–60% of annual boarding revenue — missing enquiries during these windows is disproportionately costly.
- Ava checks availability for specific dates and books the stay live on the call.
- Vaccination requirements are captured upfront — no arrival-day surprises.
- Kennel Booker and Pet Manager integration for live availability checks.
- 10-booking guarantee in 30 days or refund.
The problem
You're doing morning rounds when a family rings to book their Spaniel in for two weeks over the summer — a £420 booking, peak season. You're mid-feed. Voicemail. They ring the next kennels and book instantly. Your summer peak fills up with someone else's clients.
What Ava does
Ava answers, checks availability for the requested dates, captures vaccination requirements, and books the boarding placement directly — peak season slots filled without you leaving the kennel block.
A two-week summer boarding stay runs £300–£600. Missing peak-season enquiries means filling dates at the last minute or not at all.
How does Ava handle a boarding kennel enquiry?
Ava checks availability for the requested dates, captures the dog's breed, age, vaccination status (Kennel Cough, core vaccines), any dietary or medical requirements, and books the stay directly. Owners receive a confirmation and the kennel has the brief before drop-off.
Kennel Cough vaccination is a near-universal requirement — owners often forget or don't know about it. Ava captures vaccination status and flags any gaps for your team to follow up, preventing the stressful conversation at drop-off when there's no booking for the next two weeks.
Peak season dates book out fast. Owners who enquire over the phone and reach voicemail don't wait — they ring the next kennels. Ava ensures your availability is communicated and booked in real time, not after a return call 24 hours later.
Kennel Booker and Pet Manager integration allows Ava to check live availability rather than quoting it from a static list. If the requested dates are full, Ava offers the nearest available option rather than leaving the caller with nothing.
40–60%
of annual boarding revenue from peak season (Christmas, summer, school holidays)
UK pet boarding industry estimate
£300–£600
typical 2-week summer boarding stay value
UK boarding kennels trade data
24/7
Ava availability — holiday booking enquiries arrive any time
Ava internal
The difference
Voicemail takes a message. Ava books the appointment.
What callers ring about
Every boarding & kennels call, handled.
- Holiday boarding booking
- Availability check for peak dates
- Vaccination requirement query
- Long-stay enquiry
Hear it in action
This is what your callers hear.
- Thanks for calling. This is Ava, the kennel receptionist. Are you looking to book a boarding stay?
- Yes — we need somewhere for our Spaniel for two weeks in August.
- Let me check availability for August. Which dates are you thinking?
- 12th to 26th August.
- We do have availability for those dates. Is your Spaniel up to date with his Kennel Cough vaccination?
- Yes, he had it in March.
- Perfect. I'll book him in. Can I take his name and any dietary or medical requirements?
Before you choose
What to look for in an AI receptionist for boarding & kennels.
Live availability integration
Ava must connect to your actual booking system — static availability quoted from a script goes stale immediately.
Vaccination requirement communication
Kennel Cough and core vaccine requirements must be communicated clearly before booking to prevent drop-off disputes.
Peak season priority
Christmas and summer booking windows open months in advance. Ensure Ava handles the surge in early enquiries without capacity errors.
Medical and dietary flags
Special requirements affect kennel allocation. Capture these on the first call so your team prepares the right run.
Common questions
Everything you’re wondering.
Can Ava check live availability for specific dates?
Yes — with Kennel Booker or Pet Manager integration, Ava checks real-time availability and confirms or offers alternatives.
Does she explain our vaccination requirements?
Yes — Ava communicates your Kennel Cough and core vaccine requirements and captures the owner's current vaccination status.
What if the requested dates are fully booked?
Ava offers the nearest available dates rather than simply turning the caller away.
Can she handle cattery bookings as well?
Yes — configure Ava for your cattery offer with the appropriate question set and she handles both in the same system.
Setup and guarantee?
48-hour setup, 10 bookings in 30 days or refund.
Pricing
Ava pays for herself on call one.
A two-week summer boarding stay runs £300–£600. Missing peak-season enquiries means filling dates at the last minute or not at all. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
More Pet Grooming & Pet Care sectors
Book a 15-minute demo. See Ava handle a real boarding & kennels call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
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