AI Receptionist for Tree Surgeons
Tree surgery enquiries booked while you're up in the canopy.
Ava books tree surgery assessments while you're working at height — urgent removals and routine crown work alike.
Large tree removals run £800–£3,500. Two missed weekly enquiries is £300,000+ in annual revenue.
The short answer
- £800–£3,500 per removal — two missed weekly enquiries is £300,000+ annually.
- Ava captures species, size, proximity to structures, and urgency before booking the assessment.
- Emergency fallen tree calls are triaged separately and dispatched immediately.
- NPTC/Arb Association context — Ava can confirm your qualifications and insurance on the call.
- 10-assessment guarantee in 30 days or refund.
The problem
You're 10 metres up a mature oak when a homeowner rings about removing a large ash tree threatening their roof — a £1,800 job. Your phone vibrates in the van below. They ring the next tree surgeon. Job gone.
What Ava does
Ava answers, captures tree species, approximate size, proximity to structures, access situation, and urgency, then books the site assessment — all without you leaving the canopy.
A large tree removal runs £800–£3,500. Missing two enquiries per week is over £300,000 annually in jobs you never quoted.
How does Ava handle a tree surgery enquiry?
Ava captures the tree type and approximate height, whether it's close to a house, fence, or utility line, the urgency (routine work vs storm damage vs dangerous lean), any access constraints for the team or machinery, and the homeowner's availability for an assessment. The arborist arrives with a pre-qualified brief.
Tree surgery involves health and safety considerations that shape pricing significantly. Trees near power lines, over roofs, or in confined access spaces cost more to remove than open-site work. Ava captures the access and proximity context upfront so your arborist can prepare the right equipment.
Hedge cutting is a separate category — lower value, higher frequency. Ava handles both in the same call flow, routing hedge cutting enquiries to the maintenance team and tree surgery to the arborist team if your firm distinguishes these.
£800–£3.5k
typical large tree removal value
UK arboriculture trade estimate
24/7
Ava availability — storm damage calls handled at night
Ava internal
£399/mo
Ava start price — vs £1,200+ for part-time admin
Ava pricing
The difference
Voicemail takes a message. Ava books the appointment.
What callers ring about
Every tree surgery & hedge work call, handled.
- Tree removal assessment
- Crown reduction quote
- Emergency fallen tree call
- Hedge cutting booking
Hear it in action
This is what your callers hear.
- Thanks for calling. This is Ava, the virtual receptionist. Are you looking for tree surgery or hedge work?
- Tree surgery — we've got a large sycamore that's getting too close to the house.
- Of course. Roughly how tall is the tree, and how close to the property is it?
- About 15 metres. Branches overhang the roof.
- That does need an assessment. I'll book a site visit — when are you free?
Before you choose
What to look for in an AI receptionist for tree surgery & hedge work.
Urgency triage
Fallen trees and dangerous leans are emergencies. Routine crown work isn't. Ensure the AI routes these differently.
Proximity capture
Tree proximity to structures drives price and method. Capture this on the first call.
Qualification mention
NPTC qualifications and public liability insurance are common caller questions. Configure Ava to confirm yours accurately.
Hedge and tree separation
If hedge cutting and tree surgery are separate teams or price points, ensure the script routes them separately.
Common questions
Everything you’re wondering.
Can Ava handle emergency fallen tree calls?
Yes — Ava triages fallen tree and storm damage calls as urgent and arranges callback or dispatch from your on-call team.
Does she mention our NPTC qualifications?
Yes — configure Ava with your qualifications and insurance level. She'll confirm these if asked.
Can Ava book both tree surgery and hedge cutting?
Yes — the script handles both, routing each to the appropriate team or booking them as the same visit if you prefer.
What about TPO trees — does Ava know about tree preservation orders?
Ava can note TPO queries and flag them for your arborist to address. She doesn't advise on permissions.
Setup and guarantee?
48-hour setup, 10 assessment bookings in 30 days or refund.
Pricing
Ava pays for herself on call one.
A large tree removal runs £800–£3,500. Missing two enquiries per week is over £300,000 annually in jobs you never quoted. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
More Landscaping & Gardening sectors
Book a 15-minute demo. See Ava handle a real tree surgery & hedge work call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
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