AI Receptionist for general dental practices
Every new patient call answered. Every checkup booked. Zero missed appointments.
The problem
You're mid-examination. The phone rings at reception. Your receptionist is checking out another patient. The caller waits 90 seconds, then hangs up and dials the practice down the road.
What Ava does
Ava answers every inbound call, confirms NHS or private, books the checkup, check-in, or hygienist appointment directly into your calendar, and sends an SMS confirmation — all while your team focuses on patients in the chair.
A new private patient at a general dental practice is worth £800–£3,000 over their lifetime. Miss one call a day and that's £20,000+ in lifetime value lost monthly.
Hear it in action
This is what your callers hear.
- Good morning, Maple Dental — how can I help you?
- Hi, I'd like to register as a new patient please, private.
- Wonderful — welcome. Can I take your name and date of birth to get you set up?
- It's Sarah Patel, 14th March 1988.
- Thank you Sarah. I have a new patient consultation available this Thursday at 2pm or Friday at 10:30am — which works better for you?
Common questions
Everything you’re wondering.
Can Ava distinguish between NHS and private patient enquiries?
Yes. Ava asks whether the caller is looking for NHS or private treatment and responds accordingly — quoting your current NHS availability or routing to private booking as appropriate.
Can Ava handle appointment cancellations and reschedules?
Yes. Ava takes the cancellation, releases the slot, offers alternative times from your live calendar, and sends an updated confirmation — reducing no-shows and filling gaps automatically.
What about new patient registrations?
Ava captures the patient's name, date of birth, contact number, and whether they're NHS or private, and books their new patient consultation. Your reception team gets a summary before the visit.
Is this compliant with dental practice data requirements?
Yes. Ava is fully UK GDPR compliant, ICO registered, and we provide a Data Processing Agreement before any patient data is handled.
Pricing
Ava pays for herself on call one.
A new private patient at a general dental practice is worth £800–£3,000 over their lifetime. Miss one call a day and that's £20,000+ in lifetime value lost monthly. Plans from £397/mo. One recovered job a month covers it — everything else is pure upside.
Book a 15-minute demo. See Ava handle a real general dentistry call — live.
No slides. No pitch. We dial in, run the scenario, and you see exactly what your customers will hear.
Start Ava →